Cybersecurity Incident Response Services

Incident Response Preperation

When a critical incident hits – you can’t afford not to act swiftly and effectively. Secure Shield strives to deliver cybersecurity incident response plan services that will meet all of you needs in these tough situations and will leave you confident your incident was properly planned and handled. Secure Shield addresses multiple types of incidents, including those relating to technology operations, security, and for drills and business continuity tests – and, always with the same level of orchestration prowess and exceptional process efficiency.

A nonstop process to guide remediation, mitigation, and risk reduction

When a critical incident hits – you cannot afford not to act swiftly and effictively

If the incident is about to impact production systems, customer facing applications, IT infrastructure, or is cyber related – then it’s a critical incident, and that’s a whole different ballgame. Alerting, ticketing, and communications systems alone won’t help you get the job done. Taming a critical incident calls for the power of command and control orchestration and management – and some very advanced technology – to be able to reach a resolution with clarity, structure, and speed.

Incident Response Planning Preperation

IRP Preperation and Management

Our program focuses on preparing to identify and respond to incidents. Intended for new or growing cybersecurity programs—we’ll help build your capabilities and ensure you’re ready to handle the unexpected

Virtual Cybersecurity Incident Manager

A dedicated analyst learns your environment, provides a readiness assessment, and works with your team to optimize your IR capabilities.

Plan Creation & Coaching

An incident response plan is crucial to ensuring your business is prepared to handle potential incidents, but developing them can be hard. We’ll provide guidance, expertise, and coaching to craft an appropriate response plan and train your business on how to use it.

Tabletop Exercises

The only way to truly assess the effectiveness of a plan is to test it in action. Select the “stress level” you want to test, and we’ll walk you through a scenario to see how well you hold up. And, of course, we’ll give recommendations.

What is an Incident Response Plan

An Incident Response Plan is typically a written document that provides a framework of guidance, governance, and actions to take during a suspected or confirmed cybersecurity incident. The IRP clarifies roles and responsibilities for everyone involved and lists key people who may be needed during a crisis.

Why do you need one?

A proper IRP allows your organization to respond to a cybersecurity incident in a controlled and efficient manner. The IRP can help you avoid costly mistakes especially when dealing with compliance and/or insurance.

Why Are Paper-Based Plans Dead

Up until now most IRPs are written in and distributed as a Word or PDF document. These docs are static, typically inaccessible or forgotten, become outdated quickly, and are awkward to use during a real event.

What IF I Don’t Have One

Managing a security incident without a proper IRP management system
looks like this:

  • You won’t know who to call and how to reach them
  • If your network is down your Word-based plan is likely inaccessible
  • Can you be sure your team will make the right decisions and take the right actions?
  • Your clients are more likely to lose confidence because of your chaos
  • Resolution times will be longer
How Does An IRP Help You

Managing a security incident with a proper IRP management system looks like this:

  • You will know who to call and how to reach them
  • Your plan will be accessible from multiple parties from any location
  • Everyone will understand their roles & responsibilities
  • You will retain control and confidence in an otherwise chaotic situation
  • You will accelerate resolution times
  • Every action will be properly documented for legal and insurance purposes
What About Tabletop Excersises

The true power of an IRP platform is the ability to allow your teams to practice real-world incidents through simulations. No sports team show us to play real opponents for the first time without having gone through many practices together.

Secure Shield

Why work with Secure Shield

Expertise

Secure Shield has been in business for over 20 years, and our team has years of combined experience working in information security and boasts 30 different kinds of certifications. When it comes to building vulnerability management programs, you have the benefit of experience in your corner.

Mission

Our mission at Secure Shield is to fix the broken information security industry. The ultimate goal is to solve as many challenges as we can in your security environment. Ensuring your employees understand what different kind of attacks look like and how to avoid them is one way we can truly improve security and protect sensitive information within your organization.

Style

Our style isn’t “cookie cutter.” We recognize that each organization is different, and every security program is at a different stage of maturity. We get to know your security program intimately, identifying critical assets and conducting assessments to baseline your threat landscape. Then, we apply industry best practices to the findings to provide recommendations for building a strong vulnerability management program.

Focus

Information security is all we do. We don’t do IT, or sell hardware. We only do security. Because of this, our team can provide unbiased recommendations that will have a dramatic impact on the way you do security. We work hard to be a partner—collaborating with and educating your team every step of the way.

The landscape of vulnerabilities is evolving constantly and at a rapid pace. Hence, static one-time scans are not enough. At a minimum, organizations should be scanning quarterly. It is our stance that monthly or continual scans should be the ideal state for all organizations. Today most organizations are lagging far behind in this space. Our data concludes that less than half of organizations (48%) are scanning at least quarterly.

Other Services

Our industry-specific expertise enables your business to streamline workflow and increase productivity. No matter the business, Secure IT has you covered with IT services customized to your company’s specific needs.